FAQ

This store is managed by GiftLABS, Inc.  GiftLABS is also the manufacturer/supplier of the product for sale on this site. GiftLABS provides web-enabled marketing and fundraising solutions for schools, charities, sports organizations, businesses, and other entities.  For more information, please email service@giftlabs.com.
 

SHIPPING & DELIVERY

When can I expect my order?

Production for your order may take up to 3 weeks.

How do I know when my order has shipped?
 
You will receive an email when your order is being delivered. 
 
Please contact us at orders@giftlabs.com for tracking and/or delivery information.

 

TECHNICAL DIFFICULTIES

Are you having trouble placing an order, creating an account, or other technical issue?
 
Please contact service@giftlabs.com for any technical issues with this site.
 
MISCELLANEOUS QUESTIONS
 
Who do I contact for general questions about my order?
 
Please email us directly at orders@giftlabs.com.
 
Can I return or exchange products?
 
All sales are final, so you cannot return products. You may however exchange the same item for a different size.  You must contact orders@giftlabs.com within 10 days of receipt of your order to exchange.
 
Why did I recieve a different brand?
 
If there are stock issues for an item, GiftLABS reserves the right to substitute a comparable garment. 


What is your Privacy Policy?
 
We do not share any customer billing or financial information with our any other organization. We do not sell or provide any purchasing or preference data to any outside marketing firms. By use of our site, you are agreeing to receive offers or notifications from GiftLABS that they determine may be of interest to you.
 
What are your Terms for use of this site?

You are responsible for maintaining the confidentiality of your account and password for this site and agree to accept responsibility for all activities that occur under your account. GiftLABS reserves the right to terminate accounts, edit content, or cancel orders at their sole discretion.

GiftLABS graphics, logos, content, and service names are trademarks, or copyright of GiftLABS trademarks and copyrighted material may not be used without express written consent of GiftLABS. Graphics, logos, and content are property of the organization and may not be used without express consent of said organization. All other trademarks not owned by GiftLABS that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by GiftLABS.

THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY GIFTLABS ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. GIFTLABS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, GIFTLABS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. GIFTLABS DOES NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR ELECTRONIC COMMUNICATIONS SENT FROM GIFTLABS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. GIFTLABS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.